Direct Contact

For billing support, please contact us toll-free at 1-888-382-8966 for US and Canada or +1 (514) 448-6319 for international, 7 days a week from 8am to Midnight, Eastern Standard Time.

For business inquiries please call 1-514-387-0638 from 9 am to 5 pm EST Monday through Firday.

Registration & Account Management

  How do I sign up to iReel?

  How do I start watching movies on iReel?

  Will my personal information be safe?

  How do I reset my password?

  Is iReel compatible with my Mac?

  Why don't I get emails confirming my registration and/or purchases?

  How can I contact iReel about my account?

  How do I contact iReel about a business opportunity?

Watching Movies

  How do I install Adobe Flash Player?

  What should I do if I am having trouble streaming movies properly?

  Is it safe to stream content from ireel.com?

  How many computers can I stream my movie to?

  How do I enable cookies and Javascript?

System Requirements

  What are the minimal requirements for playing the movies?

  Why can't I hear my movie?

Playback Options

  Can I watch iReel movies on my TV?

  Can I burn the movies from ireel.com on a DVD?

  How do I transfer my videos to my portable device?